Terms and Conditions

Neptune Leisure Terms & Conditions

. PLEASE READ THESE TERMS CAREFULLY.

  1. DEFINITIONS When used in these Rules the following defined terms have the following meanings: - “Club” means any NEPTUNE LEISURE/AMUSEMENTS/ On-Board 

 Gaming will be defined as gaming to include both terms and will be abbreviated by the word Gaming.  

“Gaming” means games as permitted In International Law.


“Gaming Rules” means the terms and conditions available in club pertaining to any offer of Gaming to you from time to time, including: - (i) Our Gaming rules leaflets/notice and terms; (ii) The terms applicable to any (Gaming) promotion or offer; 

We” “Our” means Gladiator Group Trading as NEPTUNE LEISURE/AMUSEMENTS or Casinos 

  1. AMENDMENT These rules may be amended and updated by the management from time to time. All amends and updates shall be effective upon display within our locations. Your continued access to our locations, gaming, or use of other services shall indicate your acceptance of any amended rules.
  2. OTHER RULES You agree to comply with our other rules and acknowledge that contravention of the other rules may likewise result in barring or exclusion from our premises, voiding of bets (including innings), or further action as set down in, or otherwise required by those other rules or the terms of our gaming licences.
  3. ENTRY


4.1 You acknowledge and agree that: -

  1. AGE You must be at least 18 years old & over to be permitted to play on our gaming machines 
  2. IDENTIFICATION valid proof of address and Passport or Driving Licence or ID card, 


5.1 You agree and confirm Our continuing rights to require You to produce suitable identification, including a photographic image being taken and retained by Us, either before admittance, or as we otherwise see fit from time to time.


6.2 In so far as any image or record concerning You (including images and records derived from security cameras in Premises) constitutes “personal data” (e.g. data from which you can be identified) you acknowledge and agree that we may retain, use and, if necessary, disclose that data (i) for the purposes set out in our Privacy Statement and (ii) to comply with applicable law and regulation (including same concerning the prevention of crime, fraud or other impropriety) as need may require. SMS opt in means you will be sent Marketing to you Via Mobile Phone.

  1. GAMING, GENERAL RULES AND YOUR CONTACT


7.1 You acknowledge and agree that: -


7.1.1 All Gaming on-board will be in accordance with the Gaming and Other Rules applicable. We may void or cancel, bets, winnings, (as well as associated reward or loyalty points, if any), & Lucky Strike Promo IF ANY for any contravention of those respective Other Rules;


7.1.2 We reserve the right not to pay any Gaming winnings in circumstances where we know or reasonably suspect that you have won money Gaming by way of cheating. For the purposes of this Rule “cheating” includes any conduct when Gaming which seeks to remove or reduce the element of chance and/or seeks to give any unfair advantage to you or such conduct as to defeat the essential premises of a game.


7.1.5 All Gaming is offered subject to any Other Rules in place from time to time;


7.1.9 No one is permitted to use, adapt or copy our names, trademarks, logo’s, branding, content or copy, nor our Premises details, nor otherwise imply any association or endorsement from us for any reason whatsoever;


7.1.12 Mobile phones cannot be used whilst Gaming for taking Internal images other than Private calls.


7.1.13 All of our customers shall have their privacy respected and unwelcome intrusions of any nature (such as seeking autographs) is forbidden;


8. SOCIAL RESPONSIBILITY


8.1 We recognise that from time to time some of our customers may suffer from problem gambling / gambling addiction problems. As a responsible operator we can provide detailed information to our customers in Premises as to the steps You might take to address such issues (including appropriate Premises and industry self-exclusion measures). Please see our website for details.


9. DISPUTES

In the event that you wish to raise a complaint as to our Gaming services then our complaints and disputes process is as set out in our Gaming Disputes Forms are available on our website www.neptuneleisure.ie.


10. ANTI MONEY LAUNDERING

We are obliged to report any unusual cash transactions to the Irish Revenue and pass on Your personal details Without notification to you.